Shipping Details

Last updated: September 2026

Thank you for shopping with Lililula! Below you'll find all the information you need about our shipping policies and delivery times.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

Shipping Rates & Delivery Times

Shipping Method	Estimated Delivery Time
Standard Shipping (Australia)	5–10 business days
Express Shipping (Australia)	2–5 business days
International Standard	10–20 business days
International Express	5–10 business days

Order Tracking

Once your order has shipped, you will receive an email with your tracking number. You can use this number to track your package through our shipping carrier's website.

International Shipping

We ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times may vary depending on customs clearance procedures in your country.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer. If you need to change your address, please contact us immediately after placing your order.

Contact Us

If you have any questions about shipping, please contact us at support@Lililula.store.